Terms & Conditions
Last Updated: April 23, 2025
Welcome to RPH365. These Terms and Conditions govern your use of the RPH365 website (https://shop.rph365.com) and the purchase of digital education materials provided by Flex Media (DBKK 0000099532T).
By accessing our website or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
Product Usage
All digital education materials purchased from RPH365 are for personal or educational use only. The materials are protected by copyright and other intellectual property laws and may not be:
- Copied, distributed, or shared without permission
- Modified or used to create derivative works
- Used for commercial purposes without explicit authorization
- Redistributed or resold to third parties
Account Responsibilities
When creating an account on our platform:
- You are responsible for maintaining the confidentiality of your account information
- You agree to provide accurate and complete information
- You accept responsibility for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
Payments and Refunds
All payments for digital products are processed securely through our platform.
- Prices are listed in Malaysian Ringgit (RM) and include applicable taxes
- Due to the nature of digital products, we offer refunds only in specific circumstances where the product is demonstrably defective
- Refund requests must be submitted within 7 days of purchase
- We reserve the right to reject refund requests if the product has been downloaded or accessed
Product Delivery
Digital education materials will be available for immediate download after payment confirmation or will be delivered via the method specified at the time of purchase.
User Content
If our platform allows you to post comments, reviews, or other content:
- You retain ownership of your content
- You grant us a non-exclusive license to use, display, and distribute your content
- You are solely responsible for the content you post
- We reserve the right to remove content that violates these terms or is otherwise objectionable
Limitation of Liability
RPH365 and Flex Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to the website. Your continued use of our services after any changes indicates your acceptance of the modified terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.
Contact Us
For questions regarding these Terms and Conditions, please contact us through our website or at the contact information provided on our About Us page.